Terms of service
OVERVIEW
This website is operated by VELCLAIRE. Throughout the site, the terms "we," "our," and "us" refer to VELCLAIRE. VELCLAIRE offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation visitors, suppliers, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website or use the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these terms.
Any new feature or tool added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By accepting these Terms of Service, you declare that you are at least the age of majority in your state or province of residence, or that you are of legal age in your state or province of residence and have given us your consent to allow one of your minors under your care to use this site.
You may not use our products for illegal or unauthorized purposes or, in connection with your use of the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).
You must not transmit worms, viruses, or any code of a destructive nature.
Any violation of any of the terms will result in immediate termination of your services.
SECTION 2 - GENERAL TERMS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (except credit card information) may be transmitted unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete, or current. The content of this site is provided for general informational purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more recent sources of information. Any reliance you place on the content of this site is at your own risk.
This site may contain certain historical information. This information is not necessarily current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - SERVICE AND PRICE CHANGES
The prices of our products may be changed without notice.
We reserve the right, at any time, to modify or discontinue the Service (or any part or content thereof) without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or interruption of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some products or services may be available exclusively online through the website. These products or services may be in limited quantities and can only be returned or exchanged in accordance with our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products appearing in the store. We cannot guarantee that your computer screen's display of colors will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
In the event we modify or cancel an order, we may attempt to notify you by contacting you via email and/or the billing address/phone number provided at the time of the order.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by resellers, distributors, or intermediaries.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and their expiration dates, so that we can complete your transactions and contact you if necessary.
SECTION 7 - OPTIONAL TOOLS
We may give you access to third-party tools over which we exercise no monitoring, control, or influence.
You acknowledge and agree that we provide access to these tools "as is" and "as available," without any warranty, representation, or condition of any kind and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk, and you must ensure that you are familiar with and approve the terms under which the tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including the provision of new tools and resources). These new features and/or services will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Some content, products, and services available through our Service may include elements from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not guarantee and will have no liability for third-party materials or websites, nor for any other third-party materials, products, or services.
We are not responsible for any damage or harm related to the purchase or use of goods, services, resources, content, or any other transaction conducted in connection with third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to those third parties.
SECTION 9 - COMMENTS, USER FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use the comments you submit to us on any media. We are not and will not be obligated:
(1) to keep comments confidential;
(2) to pay compensation for comments; or
(3) to respond to comments.
We may, but have no obligation to, monitor, modify, or remove content that we determine at our sole discretion to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or violating a party's intellectual property or these Terms of Service.
You agree that your comments will not violate any third party’s rights, including copyright, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory or otherwise illegal, abusive, or obscene material, nor any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us about the origin of any comment. You are solely responsible for any comments you make and their accuracy. We assume no responsibility for comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. [Insert a link to your privacy policy here.]
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
There may sometimes be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions, which may relate to product descriptions, prices, promotions, offers, product shipping fees, delivery times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have submitted your order).
We assume no obligation to update, modify, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No update or refresh date applied in the Service or on a related website should be interpreted to mean that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for illegal purposes;
(b) to solicit others to perform or participate in illegal acts;
(c) to violate any local regulation, rule, law, or international, federal, provincial, or state ordinance;
(d) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, hurt, defame, slander, disparage, intimidate, or discriminate based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code;
(h) to collect or track others' personal information;
(i) to send spam, phishing, or similar techniques;
(j) for obscene or immoral purposes; or
(k) to interfere with or bypass the security devices of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violation of any prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, fast, secure, or error-free.
We do not guarantee that the results that may be obtained from using the service will be accurate or reliable.
You agree that from time to time, we may suspend the service for indefinite periods or cancel the service at any time without notifying you.
You expressly agree that your use of the service, or your inability to use it, is at your sole risk.
The service as well as all products and services provided to you through the service are (unless expressly stated otherwise by us) provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, express or implied.
In no event shall VELCLAIRE, our directors, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind resulting from your use of the service or any product.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless VELCLAIRE and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your violation of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable part shall be considered severed from these Terms of Service. This decision will not affect the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all practical purposes.
These Terms of Service remain in effect unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If, in our sole judgment, you fail to comply with or we suspect you have failed to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or concerning the Service constitute the entire agreement between you and us.
They govern your use of the Service, replacing any prior or current agreements, communications, and proposals, whether oral or written.
SECTION 18 - APPLICABLE LAW
These Terms of Service, along with any separate agreements through which we provide you Services, shall be governed by and interpreted in accordance with the laws in effect in [insert your country or region here].
SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can view the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically to see if any changes have been made. Your continued use of or access to our website or the Service after any changes to these Terms of Service have been posted constitutes acceptance of those changes.
SECTION 20 - CONTACT DETAILS
Questions regarding the Terms of Service should be sent to us at: [info@velclairemode.com].
Company address: Karnakkers 22, 8431KS Oosterwolde The Netherlands
VAT number: NL005052271B3
Trade registration number: 93883609
Our customer service is available Monday to Friday from 9:00 AM to 5:00 PM CET. We strive to respond to any questions or resolve any issues within 24 hours.
