Velclaire Mode

Q: How long does delivery take?

Delivery is free. Here are the expected timeframes: • Processing time : 1 to 2 business days after order confirmation. • Shipping time : 5 to 7 business days for delivery within the covered service area. • Total time : 6 to 9 business days between ordering and delivery to the specified address. You will receive a tracking number as soon as your order is shipped.

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The style that fits your life

VELCLAIRE – AUTUMN COLLECTION

For him For her

"Every morning, you find yourself in front of your wardrobe."

Velclaire was born from a simple idea: everyday clothes for real life. Pieces you choose without thinking, because they always fit well.

[Our story →]

Velclaire Fashion is worn by thousands of satisfied customers!

30-DAY MONEY-BACK GUARANTEE

We love our products and are confident that you will too! That’s why we offer a 30-day money-back guarantee. If the product does not meet your expectations, simply return it for a full refund.

Frequently Asked Questions

How long does delivery take?

Delivery is free. Here are the expected timeframes:

• Processing time: 1 to 2 business days after order confirmation.

• Shipping time: 5 to 7 business days for delivery within the covered service area.

• Total time: 6 to 9 business days between ordering and delivery to the specified address.

You will receive a tracking number as soon as your order is shipped.

How to return an item?

You have 30 days to return your item. Contact us at info@velclairemode.com and we will send you the instructions.

How to choose the right size?

Each product has its own size guide, accessible directly on the product page. If in doubt, choose your usual size — our clothing fits true to size.

Do clothes shrink when washed?

Our clothes are designed to last. Follow the care instructions on the label to preserve their shape and color. Most of our items should be washed inside out at 30°C.

How to contact customer service?

From Monday to Friday, from 9 AM to 5 PM (CET). By email at info@velclairemode.com

What should I do if my item is not suitable?

No worries. You have 30 days to exchange or return your purchase. The return process is simple and fast.

What payment methods are accepted?

Credit card, Apple Pay, Google Pay, and ShopPay. All payments are secure.

Free delivery

Always free delivery with tracking and traceability.

Customer Service

Our customer service is available Monday to Friday, from 9 AM to 5 PM (CET)

Secure payments

We offer secure payments by credit card, ShopPay, Google Pay, and Apple Pay.

Velclaire Mode

For men

For Women

30-DAY MONEY-BACK GUARANTEE

Frequently Asked Questions