Shipping Policy
FREE SHIPPING | TRACKING INCLUDED
At Velclaire, we take pride in ensuring efficient and fast delivery of our products. Here is an overview of our shipping policy, detailing processing and delivery times:
Processing time: 1 to 2 business days after order confirmation.
Transit time: 5 to 7 business days for delivery within the designated service area.
Total delivery time: 6 to 9 business days from the order date until delivery to the specified address.
Shipping costs are fully covered by us ! We offer discounts and promotions throughout the year, so stay tuned to take advantage of exclusive offers.
Place an in-stock order before 11:00 PM CET, and it will be processed within 1 to 2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
We do our best to ensure your order is processed and shipped as quickly as possible. Please note that delivery times may vary depending on your location and the delivery method selected at checkout.
If you have any questions about the status of your order, please do not hesitate to contact us.
Contact email address: info@velclairemode.com
Company address: Karnakkers 22, 8431KS Oosterwolde, The Netherlands
VAT number: NL005052271B33
Trade register number: 93883609
Our customer service is available Monday to Friday from 9:00 AM to 5:00 PM CET. We strive to respond to any questions or resolve any issues within 24 hours.
